Jump to a Section
How to Order
Browse our site to purchase textbooks, digital course materials, general reading books, clothing, and more. When you submit your order, you'll receive a confirmation email with details about your order. This doesn't mean it's ready yet! You'll get a second email when it's been shipped, or is ready for pickup.
For security reasons, we do not accept phone orders.
To place an online order with the medical bookstore, visit our storefront with Login Canada. Please note that Login fulfills these orders directly - they don't come through the store.
We're happy to ship your items to you! All of our shipments are professionally packed to ensure the safety of your items en route.
By default, orders are shipped via Canada Post. Faster options are often available for an additional fee. You'll see these options at checkout.
On average, your order will be processed and shipped in 1-3 business days. During peak times like August or December, delivery time may take longer.
We're located on the first floor of the MacEwan Student Centre. When your order is ready, you'll receive an email with instructions for pickup.
Cancelling Your Order
Between Aug 29-Sept 15 online orders can be cancelled within 30 minutes of placing your order. If you need to cancel your order, please email firstname.lastname@example.org with "Cancel [Your Order Number]" in the subject line. Unfortunately, after this window your order cannot be cancelled.
Returns and Troubleshooting
We're happy to accept returns and exchanges that are covered by our return policy.
Can I get my order shipped to me?
How do I pick up my order?
Can someone else pick up my order?
How long will it take for my order to get to me?
How do I pay for my order?
We accept all major credit cards on our site. Your credit card information is securely processed by a PCI compliant leading credit processing company. The University of Calgary Bookstore does not see or store any of your credit card information.