Online Orders
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How to Order
Browse our site to purchase textbooks, digital course materials, general reading books, clothing, and more. When you submit your order, you'll receive a confirmation email with details about your order. This doesn't mean it's ready yet! You'll get a second email when it's been shipped, or is ready for pickup.
For security reasons, we do not accept phone orders.
Medical Orders
To place an online order with the medical bookstore, visit our storefront with Login Canada. Please note that Login fulfills these orders directly - they don't come through the store.
Shipping
We're happy to ship your items to you! All of our shipments are professionally packed to ensure the safety of your items en route.
By default, orders are shipped via Canada Post. Faster options are often available for an additional fee. You'll see these options at checkout.
On average, your order will be processed and shipped in 1-3 business days. During peak times like August or December, delivery time may take longer.
In-Store Pickup
We're located on the first floor of the MacEwan Student Centre. When your order is ready, you'll receive an email with instructions for pickup.
Cancelling Your Order
Between Aug 29-Sept 15 online orders can be cancelled within 30 minutes of placing your order. If you need to cancel your order, please email bookstoreinfo@ucalgary.ca with "Cancel [Your Order Number]" in the subject line. Unfortunately, after this window your order cannot be cancelled.
Returns and Troubleshooting
We're happy to accept returns and exchanges that are covered by our return policy.